Why Can I Not Connect to My Wifi

Troubleshooting network problems in Windows

If you tin can't go email, browse the web, or stream music, chances are you're not connected to your network and tin can't get onto the internet. To prepare the problem, hither are some things you can try.

Things to try get-go

Try these things first to assist yous prepare or narrow down the connexion trouble.

• Make sure Wi‑Fi is turned on. Select the "No internet connexion" icon on the correct side of the taskbar, and brand sure Wi-Fi is turned on. If it isn't, select it to plough information technology on. Also, make sureAirplane mode is turned off.

• Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, run across if a Wi-Fi network you recognize and trust appears in the listing of networks. If it does, select the Wi-Fi network, and they endeavor to connect to information technology. If it saysConnected underneath the network name, selectDisconnect, wait a moment, and so selectConnect again.

• Attempt connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at two different network frequency bands: two.4 GHz and 5 GHz. These will appear as separate networks in the list of available Wi-Fi networks. If your list of bachelor Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, endeavour connecting to the other network. To learn more than virtually the differences between 2.four GHz networks and 5 GHz networks, check out Wi-Fi problems and your habitation layout.

• Brand sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when information technology's on.)

• Run the Network troubleshooter. The Network troubleshooter tin help diagnose and set up common connexion problems.

To run the Network troubleshooter

1. Select theStart push button, then type settings. SelectSettings>System > Troubleshoot > Other troubleshooters.

2. NetherOther, selectNetwork Adapter > Run.

3. Follow the steps in the troubleshooter and see if that fixes the trouble.

• Restart your modem and wireless router. This helps create a new connection to your internet service provider (Internet service provider).

  When yous do this, everyone that is connected to your Wi-Fi network will exist temporarily disconnected. The steps you take to restart your modem and router can vary, simply hither are the general steps.

Note:If you lot have a cable modem/Wi-Fi router combo device, yous simply need to follow the steps for the unmarried device.

1. Unplug the power cable for the router from the power source.

2. Unplug the power cable for the modem from the power source.

   Some modems accept a backup bombardment. If yous unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at least 30 seconds or so.

   If you had to remove the battery from the modem, put information technology back in.

4. Plug the modem back into the power source. The lights on the modem will glimmer. Wait for them to terminate blinking.

5. Plug your router back into the power source.

   Wait a few minutes for the modem and router to fully ability on. You can unremarkably tell when they're ready by looking at the condition lights on the 2 devices.

6. On your PC, try to connect again.

Connection problems can be due to a variety of reasons—issues with the website, your device, the Wi-Fi router, modem, or your Cyberspace Service Provider (ISP). Endeavour the following steps to assistance narrow downwardly the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the right side of the taskbar, visit a dissimilar website. If the website opens, there might be a problem with the specific website. If you can't connect to some other website, go to the next step.

2. On another laptop or phone, try to connect to the aforementioned network. If you tin can connect, the source of the problem is probable due to your device—become to the department Network troubleshooting on your device. If you can't connect to the network on any device, continue to the next footstep.

3. Check to encounter if there is a problem with the connection to your Wi-Fi router. Do this by using a ping test.

   1. Select Search on the taskbar, blazonControl prompt. TheCommand Prompt button will appear. To the correct of it, selectRun as administrator >Yes.

   2. At the command prompt, blazonipconfig, and and then selectEnter. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next toDefault gateway for that Wi-Fi network.  Write down that address if you need to.For example:  192.168.1.ane

   3. At the prompt, typeping <DefaultGateway> and and so selectEnter.For instance, typeping 192.168.1.1 and selectEnter. The results should be something similar this:

• Reply from 192.168.1.i: bytes=32 time=5ms TTL=64

• Reply from 192.168.ane.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.one: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.one.one: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate circular trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Average = 4ms

If you meet results like this and are getting a reply, then you have a connection to your Wi-Fi router, and so at that place might be a problem with your modem or Internet access provider. Contact your ISP or check online on another device (if you can) to see if there'southward a service outage.

If the results of the ping examination indicate that you are not getting a respond from the router, try connecting your PC directly to your modem past using an Ethernet cable (if you tin). If you can connect to the net using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure y'all've installed the latest firmware and see the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS client resolver cache:

1. Select Search on the taskbar, typeControl prompt. TheCommand Prompt button will appear. To the right of information technology, selectRun equally administrator>Yes.

2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection trouble:

   • Typenetsh winsock reset and select Enter.

   • Blazonnetsh int ip reset and selectEnter.

   • Blazonipconfig /release and selectEnter.

   • Typeipconfig /renew and selectEnter.

   • Typeipconfig /flushdns and selectEnter.

Uninstall the network adapter driver and restart

If the previous steps didn't piece of work, try to uninstall the network adapter commuter, and then restart your estimator. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update.

Before uninstalling, make certain you have drivers available as a backup. Visit the PC manufacturer's website and download the latest network adapter driver from in that location. If your PC can't connect to the internet, you'll demand to download a driver on a different PC and save it to a USB wink drive and then you can install the driver on your PC. You'll need to know the PC manufacturer and model proper noun or number.

1. Select Search on the taskbar, typeDevice Managing director, and and so selectDevice Manager from the listing of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, printing and hold (or right-click), so selectUninstall device > theAttempt to remove the driver for this device check box >Uninstall.

4. After uninstalling the driver, select theStartbutton >Power  >Restart.

After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to run across if that fixes your connection problem. If Windows doesn't automatically install a driver, try to install the fill-in driver you lot saved earlier uninstalling.

Check if your network adapter is uniform with the latest Windows Update

If you lost your network connection immediately later on upgrading to or updating Windows xi, information technology's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update:

1. Select theStart  button, then enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.

2. Select the most recent update, and then selectUninstall.

If uninstalling the most recent update restores your network connection, check to see if an updated driver is available:

1. Select Search on the taskbar, typeDevice Director, and and so selectDevice Manager from the list of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and concur (or right-click), and so selectUpdate driver > Search automatically for updated commuter software, and then follow the instructions.

4. After installing the updated driver, select theStartbutton >Power> Restart if you lot're asked to restart, and see if that fixes the connection issue.

If Windows can't detect a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from at that place. You'll need to know the PC manufacturer and model name or number.

Practise one of the following:

• If you couldn't download and install a newer network adapter driver, hide the update that's causing y'all to lose your network connection. To learn how to hibernate updates, see Hide Windows Updates or commuter updates.

• If you could successfully install updated drivers for your network adapter, and so reinstall the latest updates. To do this, select theShowtime button, then enter settings. SelectSettings>Windows Update > Check for updates.

Utilise network reset

Using network reset should be the last stride y'all endeavour. Consider using it if the steps above don't help to get you continued.

This tin help solve connectedness problems y'all might take after upgrading from Windows ten to Windows 11. It can also help to fix the problem where you tin can connect to the internet, but tin can't connect to shared network drives. Network reset removes whatsoever network adapters you have installed and the settings for them. Afterward your PC restarts, any network adapters are reinstalled, and the settings for them are prepare to the defaults.

1. Select theCommencement push, so enter settings. SelectSettings>Network & net  >Advanced network settings > Network reset.
   Open Network & Internet Status settings

2. On theNetwork reset screen, selectReset now >Yes to confirm.

Wait for your PC to restart, and see if that fixes the problem.

Notes:

• After using network reset, you might need to reinstall and set other networking software yous might be using, such equally VPN customer software or virtual switches from Hyper‑V (if you lot're using that or other network virtualization software).

• Network reset might set each one of your known network connections to a public network contour. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help brand your PC more secure. Withal, if your PC is used for file or printer sharing, you'll need to make your PC discoverable once more by setting it to use a private network profile. To do this, select theBeginning button, and so enter settings. SelectSettings>Network & net >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connection you want to modify. NetherNetwork profile blazon, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have different advanced settings you lot can change based on your network surround or connection preferences.

Bank check the Wireless Way setting for your network adapter and brand certain it matches the capabilities of the network you're trying to connect to. If it doesn't match, y'all won't exist able to connect, and the network might non appear in the list of available networks. The Wireless Way volition often be prepare to Automobile or something like by default, which enables connection for every kind of network that's supported.

To find the wireless fashion setting

1. In Device Manager, selectNetwork adapters, and so double-click the network adapter name.

2. Select theAdvanced tab and await for aWireless Mode setting. Make certain information technology'south set to the mode your network is using.

Wi-Fi contour settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network proper name (SSID), and so on. If you tin't connect to a Wi-Fi network that you could connect to before, it'due south possible that the network settings might take changed or the profile is corrupted.

To prepare this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connection, information technology removes the Wi-Fi network profile from your PC.

To forget a network

1. Select theStart push button, then enter settings. SelectSettings>Network & internet.

2. SelectWi-Fi, so selectManage known networks.

3. Select the network y'all desire to forget, and then selectForget.

Afterwards, select the Wi-Fi icon on the taskbar and effort to reconnect to the network to renew the network connection.

Cheque your home layout

Your Wi-Fi network might be affected by the network'due south frequency ring, channel congestion, and/or signal strength.  For more than info, see Wi-Fi issues and your home layout.

Bank check for additional symptoms for the "No internet connexion" icon.

There may be additional troubleshooting steps y'all can try, depending on which symptoms you're having. To view these steps, check out Wi-Fi connectedness icons and what they mean.

Related topics

• Setting up a wireless network

• How to find your wireless network countersign

• Analyze the wireless network report

• Wi-Fi tools and apps

• Make a Wi-Fi network public or private in Windows

Things to try beginning

Try these things first to help yous gear up or narrow down the connexion problem.

• Make sure Wi‑Fi is turned on. Select the "No cyberspace connection" icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to turn it on. Also, make sure Plane mode is turned off.

  

• After, see if a Wi-Fi network you recognize and trust appears in the listing of networks. If it does, select the Wi-Fi network, and they try to connect to it. If information technology says Continued underneath the network name, select Disconnect, look a moment, and so select Connect again.

• Try connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at 2 dissimilar network frequency bands:  2.4 GHz and 5 GHz. These volition announced as separate networks in the listing of bachelor Wi-Fi networks. If your list of bachelor Wi-Fi networks includes both a ii.4 GHz network and a 5 GHz network, try connecting to the other network. To learn more well-nigh the differences between 2.four GHz networks and 5 GHz networks, check out Wi-Fi issues and your home layout.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator low-cal usually shows when it'due south on.)

• Run the Network troubleshooter. The Network troubleshooter tin can help diagnose and fix common connection problems.

To run the Network troubleshooter

1. Select the Beginning button >Settings > Network & Cyberspace > Status.
   Open Network & Internet Status settings

2. Under Alter your network settings, select Network troubleshooter.

3. Follow the steps in the troubleshooter, and see if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connection to your net service provider (Internet service provider).

  
  When yous do this, everyone that is connected to your Wi-Fi network volition be temporarily asunder. The steps you take to restart your modem and router tin can vary, merely here are the general steps. (Notation: If you take a cable modem/Wi-Fi router combo device, you only demand to follow the steps for the single device.)

  1. Unplug the power cable for the router from the ability source.

  2. Unplug the power cable for the modem from the power source.

     Some modems have a backup battery. If you unplug the modem and lights stay on, remove the battery from the modem.

  3. Look at least 30 seconds or and then.

     If you had to remove the battery from the modem, put it dorsum in.

  4. Plug the modem back into the power source. The lights on the modem will glimmer. Expect for them to stop blinking.

  5. Plug your router back into the power source.

     Wait a few minutes for the modem and router to fully power on. You can normally tell when they're ready by looking at the status lights on the two devices.

  6. On your PC, try to connect once more.

Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Isp (Isp). Try the following steps to assist narrow down the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the right side of the taskbar, visit a different website. If the website opens, there might exist a problem with the specific website. If yous can't connect to another website, go to the next step.

2. On another laptop or phone, try to connect to the same network. If y'all can connect, the source of the problem is likely due to your device—get to the section Network troubleshooting on your device. If you can't connect to the network on any device, keep to the next pace.

3. Check to see if in that location is a problem with the connection to your Wi-Fi router.  Practise this past using a ping exam.

   1. In the search box on the taskbar, type Command prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yeah.

   2. At the command prompt, type ipconfig, and and so select Enter. Look for the name of your Wi-Fi network inside the results, and then find the IP address listed next to Default gateway for that Wi-Fi network.  Write down that address if you need to. For example:  192.168.one.1

   3. At the prompt, type ping <DefaultGateway> and then select Enter. For example, blazon ping 192.168.i.1 and select Enter. The results should be something similar this:

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Answer from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.one: bytes=32 fourth dimension=5ms TTL=64

• Ping statistics for 192.168.1.one: Packets: Sent = four, Received = 4, Lost = 0 (0% loss), Estimate circular trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Average = 4ms

If you see results like this and are getting a reply, then you lot have a connection to your Wi-Fi router, so in that location might be a problem with your modem or Internet service provider. Contact your ISP or check online on another device (if you lot tin) to encounter if there'due south a service outage.

If the results of the ping examination point that you are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cablevision (if you can). If you can connect to the net using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make certain you lot've installed the latest firmware and run into the documentation for your router.

Run network commands

Attempt running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS client resolver cache:

1. In the search box on the taskbar, type Command prompt. The Command Prompt button volition announced. To the right of it, select Run as administrator > Yes.

2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

   • Blazon netsh winsock reset and select Enter.

   • Type netsh int ip reset and select Enter.

   • Type ipconfig /release and select Enter.

   • Type ipconfig /renew and select Enter.

   • Blazon ipconfig /flushdns and select Enter.

Uninstall the network adapter commuter and restart

If the previous steps didn't work, try to uninstall the network adapter driver, and then restart your estimator. Windows will automatically install the latest driver. Consider this approach if your network connexion stopped working properly after a recent update.

Before uninstalling, make certain you take drivers available as a backup. Visit the PC manufacturer'south website and download the latest network adapter commuter from there. If your PC tin't connect to the net, y'all'll need to download a driver on a different PC and save it to a USB flash drive so you lot can install the driver on your PC. You'll need to know the PC manufacturer and model proper name or number.

1. In the search box on the taskbar, blazon Device Manager, and and so select Device Manager from the listing of results.

2. Aggrandize Network adapters, and locate the network adapter for your device.

3. Select the network adapter, press and concur (or right-click), then selectUninstall device > theTry to remove the driver software for this device check box >Uninstall.

4. After uninstalling the driver, select the Start push > Power > Restart.

   After your PC restarts, Windows volition automatically look for and install the network adapter driver. Check to run across if that fixes your connection problem. If Windows doesn't automatically install a driver, attempt to install the backup driver you saved earlier uninstalling.

Check if your network adapter is uniform with the latest Windows Update

If you lot lost your network connection immediately after upgrading or updating Windows x, it'due south possible that the current driver for your network adapter was designed for a previous version of Windows. To check, endeavour temporarily uninstalling the recent Windows Update:

1. Select the First push button, and so select Settings  > Update & Security > Windows Update > View update history > Uninstall updates.

2. Select the most recent update, then select Uninstall.

If uninstalling the most recent update restores your network connexion, check to see if an updated driver is available:

1. In the search box on the taskbar, blazon Device Director, and and then select Device Manager from the list of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, select Update driver > Search automatically for updated driver software, and then follow the instructions.

4. After installing the updated driver, select the Offset push > Power > Restart if y'all're asked to restart, and see if that fixes the connectedness issue.

If Windows can't discover a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. You'll need to know the PC manufacturer and model name or number.

Do one of the following:

• If you lot couldn't download and install a newer network adapter driver, hide the update that's causing you to lose your network connection. To learn how to hide updates, see Hibernate Windows Updates or driver updates.

• If you could successfully install updated drivers for your network adapter, so reinstall the latest updates. To do this, select the Starting time push, so select Settings  > Update & Security > Windows Update > Check for updates.

Use network reset

Using network reset should be the final pace yous try. Consider using it if the steps above don't aid to become you lot continued.

This can help solve connexion problems you might take later upgrading from a previous version of Windows to Windows x. It tin also help to fix the problem where y'all can connect to the internet, just can't connect to shared network drives. Network reset removes any network adapters you have installed and the settings for them. Later your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.

Note:To use network reset, your PC must exist running Windows 10 Version 1607 or later on. To meet which version of Windows 10 your device is currently running, select the First push button, then select Settings > System > About.

1. Select the Start push button, and so select Settings  > Network & Cyberspace > Condition > Network reset.
   Open Network & Cyberspace Status settings

2. On the Network reset screen, select Reset now > Yep to confirm.

   Await for your PC to restart, and meet if that fixes the problem.

Notes:

• Subsequently using network reset, you might need to reinstall and ready other networking software you might be using, such every bit VPN client software or virtual switches from Hyper‑V (if you're using that or other network virtualization software).

• Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure. Nonetheless, if your PC is used for file or printer sharing, you'll demand to make your PC discoverable again past setting it to use a private network profile. To practice this, select the Start button, then select Settings > Network & Cyberspace > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connection you desire to change > Backdrop. Under Network contour, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might take dissimilar advanced settings you tin can change based on your network surround or connection preferences.

Bank check the Wireless Way setting for your network adapter and make sure information technology matches the capabilities of the network you're trying to connect to. If it doesn't lucifer, you won't be able to connect, and the network might non announced in the list of available networks. The Wireless Way volition often exist set up to Auto or something similar by default, which enables connection for every kind of network that's supported.

To find the wireless manner setting

1. In Device Director, select Network adapters, and then double-click the network adapter name.

2. Select the Avant-garde tab and wait for a Wireless Style setting. Make sure it's set to the style your network is using.

Wi-Fi contour settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security blazon, primal, network name (SSID), and and so on. If you can't connect to a Wi-Fi network that you could connect to before, information technology's possible that the network settings might accept changed or the profile is corrupted.

To set up this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connexion, it removes the Wi-Fi network profile from your PC.

To forget a network

1. Select the Wi-Fi network  icon on the right side of the taskbar, then select Network & Internet settings.

2. Select Wi-Fi , then select Manage known networks.

3. Select the network you want to forget, and so select Forget.

Afterwards, select the Wi-Fi icon on the taskbar and effort to reconnect to the desired network to renew the network connectedness.

Check your home layout

Your Wi-Fi network might be afflicted past the network'south frequency ring, channel congestion, and/or signal strength.  For more info, come across Wi-Fi issues and your home layout.

Bank check for additional symptoms for the "No net connectedness" icon

There may exist additional troubleshooting steps you lot tin can try, depending on which symptoms you're having. To view these steps, check out Wi-Fi connexion icons and what they mean.

Related topics

• Setting up a wireless network

• How to discover your wireless network countersign

• Analyze the wireless network report

• Wi-Fi tools and apps

• Make a Wi-Fi network public or individual in Windows 10

• Make sure Wi-Fi is turned on.

  1. Swipe in from the right border of the screen, selectSettings, then select theNetwork icon.

  2. Turn onWi-Fi.

• Make certain the physical Wi‑Fi switch on your laptop is turned on. (An indicator low-cal usually shows when it'south on.)

• Make sure your PC isn't in airplane way.

  1. Swipe in from the right border of the screen, selectSettings, then select theNetwork icon.

  2. Plow offAeroplane style.

• Move closer to the router or access signal if y'all tin.

• If you lot don't see the network name at all, the router or access betoken might not be set to circulate the network proper name. In this instance, y'all'll demand to connect to information technology manually.

  1. Swipe in from the right border of the screen, and then selectSettings.

  2. Select theNetwork icon, and and then selectHidden network.

  3. Blazon the network proper name and selectAdjacent.

  4. Type the countersign and selectAdjacent.

  5. Follow whatever additional instructions to get connected.

• The network volition be added to your list of networks and volition be bachelor to connect to when your estimator is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network by selecting the network icon in the notification area.

  2. SelectUnnamed Network, selectConnect, and so type the network information. The network volition be added to your listing of networks and will be available to connect to in the futurity when your computer is in range of the network..

Let Windows try to help you prepare the problem. Try running the Network troubleshooter to come across if information technology can diagnose and set up the trouble.

Select theBeginning push, start typingNetwork problems, and then selectIdentify and repair network problems in the list.

The Network Troubleshooter (mentioned above) tin can help diagnose and fix common connexion problems. Afterward using that, try running the network commands below because the combination of doing these two things can help y'all get continued.

If your problem isn't fixed after running the Network troubleshooter, try to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP address.

• Flush and reset the DNS client resolver cache.

Here's how to run networking commands in a command prompt:

1. Select the Start  button, get-go typing cmd, right-click Control Prompt in the list, select Run as Administrator, and then select Yes.

2. At the command prompt, run the following commands in the listed club and then bank check to see if that fixes your connection problem:

   • Type netsh winsock reset and press Enter.

   • Blazon netsh int ip reset and press Enter.

   • Type ipconfig /release and press Enter.

   • Type ipconfig /renew and press Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connection to your Internet service provider (Internet service provider). When you do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected.

The steps you take to restart your modem and router can vary, but here are the full general steps:

1. Unplug the power cablevision for the router from the power source.

2. Unplug the power cablevision for the modem from the power source.

   Some modems have a backup battery. And so if you lot unplug the modem and lights stay on, remove the bombardment from the modem.

3. Wait at to the lowest degree 30 seconds or then.

   If you had to remove the bombardment from the modem, put it dorsum in.

4. Plug the modem back into the power source. The lights on the modem will blink. Wait for them to stop blinking.

5. Plug your router back into the power source.

   Await a few minutes for the modem and router to fully power on. Yous tin can usually tell when they're gear up by looking at the status lights on the two devices.

6. On your PC, endeavour to connect again.

Brand certain information technology's not a problem with your cable modem or Cyberspace service provider (Internet service provider). If it is, contact your Internet service provider.

1. Select the Start  button, kickoff typing cmd, right-click Command Prompt in the listing, select Run as Administrator, and then select Aye.

2. At the command prompt, type ipconfig.

   Look for the IP address listed side by side to Default gateway. Write downwardly that address if you lot demand to. For example, 192.168.ane.one.

3. At the prompt, type ping <Default gateway> and press Enter. For instance, type ping 192.168.ane.ane and press Enter.

   The outcome should be something similar this:

   Reply from 192.168.1.one: bytes=32 time=5ms TTL=64
   Respond from 192.168.ane.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
   Reply from 192.168.i.i: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.ane.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate circular trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you see results similar to the results higher up, simply y'all tin't connect to the Internet on your PC, there may be a problem with your modem or Cyberspace service provider (Internet service provider).

If you're however having trouble connecting to a network, information technology might be related to your network adapter.

• Effort using the Network Adapter troubleshooter to automatically discover and fix some problems. This troubleshooter will disable and re-enable the adapter, and try another common repairs.

  Select the Start  push button, beginning typing Troubleshooting, so select Troubleshooting in the list. Select View all>Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter driver can crusade connection problems. Check to see if an updated commuter is available.

  1. Select the Start  button, outset typing Device Managing director, and then select it in the list.

  2. In Device Manager, selectNetwork adapters, right-click your adapter, and so select Properties.

  3. Select the Commuter tab, and and then select Update Driver.

  4. Select Search automatically for updated driver software.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC can't connect to the Cyberspace, you'll need to download a commuter on a different PC and save it to a USB flash drive so y'all can install the driver on your PC. You'll need to know the PC manufacturer and model proper name or number.

Here are some things to check and try with your router if you lot're at dwelling and having trouble getting connected.

• If you don't see the network proper name, sign in to your router and cheque to see if it'southward set to circulate the network proper name.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open your web browser and type the IP accost for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—check the documentation for your router to find the default IP address.)

  3. Sign in with your user name and password, so make certain an choice labeled Enable SSID Broadcast, Wireless SSID broadcast, or something like is turned on. This setting is frequently on a Wireless Settings page.

• Cheque to come across if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If information technology does, y'all'll need to add the MAC accost for your PC to the admission list on your router earlier you can connect.

  1. Select the Showtime push button. Offset typing cmdand correct-click Command Prompt in the listing. Select Run as Administrator, and then select Yes.

  2. At the command prompt, blazon ipconfig /all.

     Write downward the address that appears next toConcrete Address for your wireless network adapter. This is the address you'll need to add to the admission list on your router.

  To add the MAC address to the access list on your router:

  1. Open your web browser and blazon the IP address for your wireless router. (For example, 192.168.i.1 or 172.16.0.0—check the documentation for your router to find the default IP address.)

  2. Sign in with your user name and password, then expect for a setting that says MAC Address Filter or something similar.

  3. Add together the MAC address you wrote down for your PC to the admission list and save your changes.

  On your PC, try to connect to the Wi-Fi network again.

• Brand sure Wi-Fi is turned on.

  1. On a laptop, open up Windows Mobility Center by selecting the Start button and then selectingControl Panel>Mobile PC>Windows Mobility Center.

  2. Look in theWireless Networksection. If Wi-Fi is on, the push button should sayPlough wireless off.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when information technology's on.)

• Bank check and brand certain your PC isn't in plane style.

• Movement closer to the router or admission point if you lot can.

• If you don't see the network proper name at all, the router or access betoken might not be set up to broadcast the network proper name. In this case, yous'll demand to connect to it manually.

  1. Open Manage Wireless Networks by selecting theOffset button, and then selectingControl Console. In the search box, blazonwireless then selectManage wireless networks.

  2. SelectAdd, and and so selectManually create a network profile.

  3. Blazon the network information.

  4. If you want Windows to automatically connect when the network is in range, select theStart this connection automatically cheque box.

  5. Select theConnect even if the network is not dissemination check box, selectNext, and then selectClose.

• The network will be added to your list of networks and volition be bachelor to connect to when your reckoner is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network by selecting the network icon in the notification expanse.

  2. SelectUnnamed Network, selectConnect, and and then type the network data. The network will exist added to your listing of networks and will be bachelor to connect to in the future when your estimator is in range of the network..

Permit Windows try to help yous fix the trouble. Try running the Network troubleshooter to see if information technology can diagnose and fix the trouble.

Open up the Network troubleshooter by right-clicking the network icon in the notification area and then selectingTroubleshoot problems.

The Network Troubleshooter (mentioned higher up) can assist diagnose and ready common connection problems. After using that, effort running the network commands below because the combination of doing these two things can help you get connected.

If your problem isn't fixed later running the Network troubleshooter, attempt to:

• Reset the TCP/IP stack.

• Release the IP accost.

• Renew the IP address.

• Flush and reset the DNS customer resolver cache.

Here's how to run networking commands in a command prompt:

1. Select theStart push button . Type cmd in the search box, right-click cmd in the list, select Run as administrator, and and so select Yes.

2. At the command prompt, run the following commands in the listed order then check to run into if that fixes your connection problem:

   • Type netsh winsock reset and printing Enter.

   • Blazon netsh int ip reset and press Enter.

   • Blazon ipconfig /release and press Enter.

   • Type ipconfig /renew and press Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connection to your Isp (Internet service provider). When yous do this, anybody that is connected to your Wi-Fi network will be temporarily asunder.

The steps y'all take to restart your modem and router can vary, but here are the general steps:

1. Unplug the power cable for the router from the ability source.

2. Unplug the power cable for the modem from the power source.

   Some modems take a backup battery. So if you unplug the modem and lights stay on, remove the battery from the modem.

3. Expect at least thirty seconds or so.

   If you had to remove the battery from the modem, put it back in.

4. Plug the modem back into the ability source. The lights on the modem will blink. Wait for them to terminate blinking.

5. Plug your router dorsum into the power source.

   Wait a few minutes for the modem and router to fully power on. You can normally tell when they're set up by looking at the condition lights on the two devices.

6. On your PC, try to connect again.

Make sure it's not a problem with your cable modem or Internet access provider (ISP). If it is, contact your Isp.

1. Select the Start push button . Type cmd in the search box, right-click cmd in the list, select Run as ambassador, then select Yes.

2. At the command prompt, type ipconfig.

   Look for the IP accost listed next to Default gateway. Write down that address if you need to. For case, 192.168.one.1.

3. At the prompt, blazon ping <Default gateway> and press Enter. For example, type ping 192.168.i.1 and press Enter.

   The result should exist something like this:

   Reply from 192.168.ane.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Respond from 192.168.i.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.one.1: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.ane.1: Packets: Sent = four, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If the ping is successful and you lot see results similar to the results above, but y'all tin't connect to the Internet on your PC, there may be a problem with your modem or Internet access provider (Internet service provider).

If you lot're yet having trouble connecting to a network, information technology might exist related to your network adapter.

• Attempt using the Network Adapter troubleshooter to automatically discover and prepare some issues. This troubleshooter will disable and re-enable the adapter, and effort some other mutual repairs.

  Open the Network Adapter troubleshooter past selecting the Outset button and then selecting Control Panel. In the search box, type troubleshooter and so select Troubleshooting>View all >Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter commuter can cause connection problems. Cheque to encounter if an updated driver is bachelor.

  1. Open Device Manager by selecting the Start push button , selecting Control Panel, selecting Arrangement and Security, and so, under Arrangement, selecting Device Managing director . If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  2. In Device Director, selectNetwork adapters, correct-click your adapter, and and then select Properties.

  3. Select the Driver tab, and and so select Update Driver.

  4. Select Search automatically for updated driver software.

If Windows can't notice a new driver for your network adapter, visit the PC manufacturer'due south website and download the latest network adapter driver from in that location. If your PC can't connect to the Internet, y'all'll need to download a driver on a different PC and salvage it to a USB flash bulldoze so you can install the commuter on your PC. Yous'll need to know the PC manufacturer and model name or number.

Hither are some things to check and endeavour with your router if yous're at home and having trouble getting connected.

• If you don't see the network name, sign in to your router and check to see if it's set to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open your web browser and blazon the IP address for your wireless router. (For example, 192.168.1.one or 172.16.0.0—check the documentation for your router to find the default IP address.)

  3. Sign in with your user proper name and countersign, and then make sure an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something similar is turned on. This setting is often on a Wireless Settings folio.

• Check to run into if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, you'll need to add the MAC accost for your PC to the access listing on your router before y'all can connect.

  1. Select the Start push. Type cmd in the search box and right-click cmd in the listing. Select Run as administrator, so select Yes.

  2. At the control prompt, blazon ipconfig /all.

     Write down the accost that appears next toPhysical Accost for your wireless network adapter. This is the address you'll need to add to the access list on your router.

  To add together the MAC accost to the access list on your router:

  1. Open your spider web browser and type the IP accost for your wireless router. (For case, 192.168.1.ane or 172.16.0.0—check the documentation for your router to notice the default IP accost.)

  2. Sign in with your user name and countersign, then look for a setting that says MAC Address Filter or something like.

  3. Add the MAC address you wrote down for your PC to the access list and salvage your changes.

  On your PC, endeavour to connect to the Wi-Fi network once again.

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Source: https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c

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